Medical Administrative Assistant Certificate
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Medical Administrative Assistant Certificate Course List
Major and Core Courses
- Career Development
- Customer Service in Healthcare
- Medical Terminology
- Medical Law and Ethics
- Foundations of Medical Administration
- Technology Today for Medical Administration
- Medical Billing and Insurance
- Exploring Healthcare Systems
- Practice and Professionalism in Health Care
- Healthcare Administrative Office Procedures
This course is designed to study the personal and professional characteristics necessary for obtaining and maintaining suitable employment. The student will assemble a complete jobseeking portfolio including his/her resume and references, letters of application and appreciation, documentation of work and educational history, and demonstration of skills through examples of student work. The course includes an indepth study of self-marketing approaches, job interviewing techniques and professionalism as well as participation in a mock interview.
Course ID: E242
This will prepare students to deliver outstanding customer service in a healthcare setting by providing them with an understanding of the factors that influence the perceptions of external and internal customers. Topics covered in this course include; the psychology of patients, customer service in a diverse world, listening skills and effective communication techniques.
Course ID: HSA 1050
This is a basic medical vocabulary-building course. An emphasis will be placed on the most common medical terms based on prefixes and suffixes, Latin and Greek origins, and anatomic roots denoting body structures. All body systems will be covered with a focus on word parts, terms built from word parts, abbreviations, and basic disease and surgical terms. Students will be expected to focus on spelling and pronunciation.
Course ID: HSC 1531
A study of the United States legal system and court process with emphasis on legal and ethical issues within the healthcare environment. Fraud and abuse, patient privacy and confidentiality, and professional practice law and ethics will be covered. The course will include a project that is specific to the student's program of study.
Course ID: HSC 2641
This course will explore the scope and dynamics of a career in medical administration and the skills necessary to be successful both in the Medical Administrative Assistant program and profession. This course will emphasize professionalism, communication, and medical terminology. The importance of maintaining patient privacy and handling patient situations ethically and professionally will be developed.
Course ID: HSA 1022
In this course, students will learn how to utilize computer software to register patients, record accurate patient information, and enter insurance information into the Electronic Health Record (EHR). Topics will include managing code diagnoses and procedures for reimbursement using the tools in the EHR. Students will also learn the essential skills needed to work with the patient schedule by scheduling appointments, cancelling appointments, and tracking patients. This course will also cover patient privacy and data security.
Prerequisite:Medical Terminology, Foundations to Medical Administration
Course ID: HSA 1146
In this course, students will develop knowledge of different components of medical insurance and billing. They will learn skills associated with claim form preparation, processing and submission in addition to an introduction to medical coding. Topics include medical insurance and billing tasks healthcare systems, programs, and commercial insurance plans within healthcare environments.
Prerequisite:Medical Terminology, Structure and Function of the Human Body, Foundations of Medical Administration
Course ID: HIM 1507
This course provides an overview of healthcare systems and the changing landscape of healthcare access. Topics include analyzing professional specialties, insurance trends and changing roles within medical administration. Students will also apply skills towards working with diverse populations.
Course ID: HSA 1683
In this course, students will practice and develop skills in professionalism specific to the healthcare field. Students will understand and identify the importance of patient support services and will analyze ways provide comprehensive service to patients. Students will be able to identify methods for practicing effective customer service in medical environments including applying knowledge in confidentiality and health information privacy. Topics include examining possible opportunities for career advancement and growth within the field.
Course ID: HSA 2851
This course will provide an overview of the administrative tasks that occur in the front office of a medical facility. Topics covered include telephone skills, applications of the electronic health record (EHR), creating and maintaining medical records, and basic business and bookkeeping skills.
Prerequisite:Foundations of Medical Administration
Course ID: HSA 2918
General Education Courses
Communication (Required Course)
- Introduction to Communication
The course will introduce students to basic models and theories of the communication process. Students will learn about a variety of elements involved in communication. They will also explore how factors such as race, ethnicity, age, socioeconomic status, and gender influence communication. Students will focus on developing an awareness of the effects of various types of communication on themselves and others. They will also develop practical skills for improving their ability to communicate in personal, social and professional contexts. Specific topics will include perception, self-concept, verbal and nonverbal communication, effective listening and communicating in culturally diverse settings.
Prerequisite:Passing grade in Foundation coursework or placement determined by Rasmussen College entrance placement exam score
Course ID: COM 1002
Math/Natural Sciences (Required Course)
- Structure and Function of the Human Body
This course provides a working knowledge of the structure and function of the human body. A general introduction to cells and tissues is followed by study of the anatomy and physiology of the skeletal and muscular systems. The student is introduced to the nervous, cardiovascular, respiratory, digestive, urinary, reproductive, and endocrine systems.
Course ID: PHA 1500
Total Certificate Credits
General Education Credits: 8
Major and Core Credits: 30
Total Certificate Credits*: 38
* Credit totals do not include Foundation Courses. Students must either demonstrate mastery of the subject matter in Foundation Courses through a Rasmussen College entrance placement exam or by successful completion of Foundation Courses.