How To Ace A Telephone Interview

Many employers use telephone interviews as a preliminary step to weed out potential employees who aren't a good fit for their organization. Conversing with a hiring manager on the phone shares some similarities to an in-person encounter, but there are some differences to consider. You don't have to be a call center associate to have good telephone etiquette.

Verbal Communicationphone-interview
The Sarina Russo Group states that 55 percent of an applicant's impact is based on how they dress and act during the interview. Unfortunately, none of these visual cues come into play during a phone inquiry, so you have to compensate with excellent verbal communication skills.

  1. Be articulate and demonstrate your intelligence, but don't adopt language that feels unnatural to you.
  2. Convey enthusiasm and alertness in your voice by smiling naturally as you talk. Even if it feels asinine, you'll avoid sounding disengaged or inattentive.
  3. Call a friend beforehand to evaluate how you sound over the phone. They can tell you if you employ too many filler words, speak too quietly, or talk at too brisk of a pace.
  4. Don't eat, drink, or chew gum while you talk on the phone. Your interviewer will be able to hear it.

Pre-Interview Preparation
Before any phone interview, research the company you're applying to and the job qualifications. For a phone interview, prepare further with these tips.

  1. Try to schedule the interview at a time when you'll be in a quiet location to avoid distractions and interruptions.
  2. Affix your resume and any notes you have on the wall so you can review them without looking down, which can make your voice sound muffled.
  3. Have a pen and paper available so you can write down any notes, such as the date of your next interview.
  4. Make sure your cell phone connection is strong before the call to avoid disconnecting or poor sound quality. (You may even want to use a land line if you have access to one.)

Remember that a telephone interview is just as formal as an in-person interview. Don't ever put your interviewer on hold or interrupt them. Without visual clues of an in-person interview telephone interviews can be tricky--but with these sure-fire tips you'll be equipped to nail your next phone interview.

External links provided on are for reference only. Rasmussen College does not guarantee, approve, control, or specifically endorse the information or products available on websites linked to, and is not endorsed by website owners, authors and/or organizations referenced.

Receive Personalized Information Today

  • Personalized financial aid
  • Customized support services
  • Detailed program plan
  • Attend a no-obiligation Nursing Information Session
  • Meet the Dean of Nursing
  • Enrollment application
  • Personalized financial aid
  • Career path guidance

How may we contact you?

Please complete all fields

What would you like to study?

The program you have selected is not available in your area. Please select another program of interest.

By requesting information, I authorize Rasmussen College to contact me by email, phone or text message at the number provided.

Share Your Story Ideas
Our campuses and online community have stories to tell and we want to hear them! Did your campus raise the most money in the community for an organization? Do you have online study tips for other students? Would you like to share a personal success story about overcoming an obstacle while earning your degree?
To have your story idea considered:
  • You must be a faculty member, current student or graduate
  • Story ideas must be regarding Rasmussen College or an inspiring story about a student at Rasmussen College
  • Your submission must be original and may not have been published elsewhere online already
Please Note: Your story idea may be featured on the Rasmussen College News Beat or on one of our social networks. A member of our news team will contact you should we move forward with a blog post.
Feel free to suggest an idea for a blog post to be featured on the Rasmussen College News Beat by filling out the form below:

First Name: (required)

Last Name: (required)

Email Address: (required)

Phone Number: (required)

500 characters or less


Your Story Idea Has Been Submitted

Thank you for sending us a story idea! We’re reviewing submissions and may contact you soon to learn more about your story. In the meantime, make sure to check out our current blogs to see what’s happening on campus.