7 Reasons a Career Change from Business to Technology Makes Perfect Sense
Technology is a word that gets everyone’s attention. With so many changes happening in an industry that seems to influence every other industry, companies are scrambling to keep up.
There are several reasons a career in technology is enticing—above-average salaries and increasing employment opportunities are a few. You may be wishing you could turn back time and choose a technology degree rather than business.
But before you start searching for a time machine, listen up! It’s perfectly plausible to change careers from business to technology. Don’t believe us? We enlisted some experts who’ve made the jump themselves to explain how your business experience can be transferred to the tech world—and even help you stand out!
7 Business skills that can be leveraged in a technology career
1. Customer service
This has always been monumental in the business world, so you’ve got it mastered. Customer service skills are becoming more and more important in the day-to-day roles of technology professionals as well.
“I win a lot of jobs by simply being the first person to call the potential customer back,” says Chris Post, CEO of web design agency Post Modern Marketing. He runs his tech business based on the basic customer skills he acquired while working in real estate.
The technology industry has a need for individuals with people skills, according to Simon Gleadall, CEO of Volcube. He says many tech pros are extremely passionate about the technical aspect of their jobs, but it’s important to remember that technology primarily exists for customers to benefit from. With that in mind, both Gleadall and Post believe anyone with great customer service skills will excel in the field.
“One thing is certain in any business—things do not always go as expected,” says Russell Frazier, CEO of Visigility. His business experience adapting to sudden quality issues, missed deadlines or difficult interpersonal relationships prepared him for providing technology solutions to his clients.
“Working in technology is like one long troubleshooting adventure,” Frazier says. In a field that really gravitates around innovation and experimentation, he thinks it’s especially important that you remain flexible and able to adjust quickly to unexpected obstacles.
This ties in to the customer service aspect of business as well as working with team members, employers and providers. Bijal Shah, CFO of Twealr, worked in finance before venturing into the tech world with a healthcare platform. She says that communication and negotiation skills are essential for success as they work with suppliers, IT developers and digital marketers to create beneficial contracts for all parties involved.
Frazier agrees that strong, honest communicators make the best technology team members. “They bring more to the table than just raw programming skill,” he explains. “They bring the ability to collaborate, set the course, solve problems and provide assurance that things are progressing as planned.” This is especially important when communicating highly technical information to individuals who aren’t as well-versed in the field.
Business professionals know the power of having all hands on deck. With so many team members specializing in different areas of the company, working together is essential in executing big projects. This collaboration is equally important in the technology field.
Frazier says his project management experience has been a great asset in his transition to a career in technology. Being able to break things down into manageable tasks and delegate them to the right team members is integral to accomplishing technology initiatives.
5. Strategic Thinking
Shah says the strategy she learned in business has brought an extra edge to her work in technology. This thinking allows her to understand whether there is financial value in any contract her company enters into.
Business men and women are notorious for devising effective plans to fulfill their organization’s objectives. This holistic mindset is valuable in the world of technology, where the landscape is constantly evolving. Technology teams must be able to identify priorities and put procedures in place to achieve organizational goals.
6. Presentation Skills
“The biggest crossover benefit I had from my business classes was learning valuable presentation skills,” says Lani Gregory, digital analyst for Hotel Marketing Works. Her job as an analyst requires her to prepare reports and give client presentations on a regular basis. She insists that mastering the art of presenting as a business student helped her develop the skills she uses in her technology career today.
Business minds always seem to have a handle on the bottom line. They know where money is going, when it’s coming in and if they are turning enough profit to make the work worthwhile. This skill doesn’t come naturally for many people, however.
Shah says that proper budgeting and financial modelling skills have been instrumental in her current career. This skillset is especially essential for tech professionals who opt to work as a consultant or in other work-from-home tech jobs. Whether you’re advising clients on their IT strategies or launching a new app, having a handle on the money could be the difference between a company that sinks and a company that soars.
Ready to jump from business to technology?
Next time you come across a headline about the promising opportunities in the tech industry—don’t count yourself out. Our panel of pros has proven that a career change from business to technology is possible. Not only is it possible, but it actually makes perfect sense!
If you’re ready to capitalize on this career opportunity, learn how you can build on your business degree by enrolling in the Rasmussen College computer science bachelor completer program.