In honor of Administrative Professionals’ Day, Rasmussen College hosted a live career chat on April 22 to discuss healthcare administration careers.
Tamryn Hennessy, Rasmussen College’s national director of career services, hosted the discussion and was joined by three administrative healthcare professionals.
Here’s what they covered:
Healthcare administration overview (3:53)
Healthcare is a diverse and growing industry with many opportunities for employment—especially for healthcare administrative careers. But
A healthcare administrator’s day on the job can vary greatly, Nephrology Clinic manager, Karlie Wipperling told viewers during the career chat. While they may fall under many different titles, most healthcare administrators’ day-to-day duties include working with medical records, paperwork and patients.
A healthcare administrator partakes in a lot of communication and coordination with nurses, doctors and insurance companies, Wipperling said. Throughout the day, they may register patients, answer questions about insurance coverage and handle paperwork or billing.
Healthcare administrators may work in many different areas of the industry. They may find themselves working in urgent care, medical clinics, assisted living or even ambulatory services. Some administrators may focus on customer service, while others handle medical coding. Some work mostly with medical records while others are more hands-on with patients.
No matter which area a healthcare administrator is in, Wipperling said, hiring managers desire administrators with experience in customer service, the ability to multitask, digital fluency, and excellent communication abilities.
Growing demand for healthcare administration careers (9:00)
Healthcare administrative careers are projected to grow 36 percent through 2022. The Bureau of Labor Statistics named healthcare the fastest growing job sector, and because of the growing number of ailing baby-boomers, healthcare professionals will be needed more than ever in the coming years.
In addition, the enactment of the Affordable Care Act in 2013 transformed the healthcare industry and, as such, many more professionals will need to keep up with an increasing number of patients.
With this growing demand, many hiring managers look for a strong educational background with each applicant. A two-year degree or a four-year degree is now expected for healthcare administration positions. Whether your degree is obtained on campus or online, there are plenty of options for taking the first steps for your administrative healthcare degree.
Healthcare administration resumes & job search tips (17:14)
The best way to break into the field is either with experience, education, or preferably both. Many hospitals have volunteer programs that allow you to gain experience and see the working environment firsthand.
If you’re unsure about which area of healthcare to go into, volunteering is a great way to find your best fit. Another great benefit of volunteering is its networking potential. Making connections with other professionals in healthcare can open doors and be a valuable resource for job seekers.
Rasmussen College career services advisor, Melissa Wagner, recommended keeping resumes short and concise. She advised viewers to place their education or relevant experience towards the top, depending on which is stronger. Always customize your resume for the job posting by tying in key phrases from the description that match you, your skills and your experiences.
Wagner also stressed the importance of a strong summary statement at the very top of the resume to introduce yourself and your career objectives.
One trend for healthcare administrative careers are temporary and temp-to-hire jobs. Many job-seekers are hesitant to accept these positions, though oftentimes they lead to a permanent job offer, said Christy de los Rios, Robert Half Healthcare division director.
Temporary positions also allow you the opportunity to try different areas of the field you’re interested in, network with other professionals and gain valuable experience in the field.
The biggest takeaway
Healthcare administrative careers are in abundance with the industry’s booming job prospects. Administrators are needed in all areas of healthcare and demand will only grow over the next decade. Academic coursework in healthcare administration could help get your foot in the door to a great field with opportunity for advancement.
If you’ve been thinking about going back to school or just want a career change, take the next step and learn more about Rasmussen College’s health sciences degree.