What You Need To Earn A Pharmacy Technician Certificate

Healthcare is an industry that sees constant change and innovation every day. As such, it has become one of the fastest growing, most exciting fields modern students can enter. Those looking for a vital role in the health and well being of others, who feel they may not be suited to the life of a medical doctor, can consider pursuing a Pharmacy Technician certificate from Rasmussen College. This comprehensive program will introduce students to the fundamentals of working as a pharmacist and will prepare them for long and successful careers filling prescriptions, consulting customers about critical medication information, and working to improve the health of their communities. Here are some of the details that go into earning this certificate.

Customer Service

Many pharmacy technicians work in local convenience stores that include a pharmacy, so customer service is an essential part of the job description. These work environments require constant interaction with customers who require specific and careful attention in regards to their prescribed medications. Pharmacists must understand their customers' needs along with their doctors' recommendations. Often, customers will consult pharmacists about new drug information prior to seeing a doctor, so expect to answer a variety of questions.

Medical Knowledge

While pharmacists are not the primary authority responsible for recommending treatments and medicine for patients, they are a critical component in ensuring the health and safety of their customers. Pharmacists must be able to interpret doctors’ prescriptions to see that the proper medications and amounts are distributed - making sure that these drugs are safe considering a patient's current health. Often, the process of counting, pouring, weighing, and measuring prescription drugs will undergo several checks to verify accuracy and quality - as failure to do so can have crucial implications for customers. Sometimes pharmacy technicians will be asked basic medical questions about unusual conditions or ailments to see if going to a doctor will be necessary, so a firm grasp of fundamental medial procedures is important.

Administrative Duties

Pharmacy technicians can work in a variety of settings, the majority (75 percent) are employed in a retail setting, according to the Bureau of Labor Statistics (2010). Working in retail or convenience stores' pharmacies requires many administrative functions such as answering phones, stocking shelves, preparing labels, and operating cash registers. Pharmacists must also file and price prescriptions, prepare insurance forms, and sometimes establish patient profiles.

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