Skills You Need to Perform Medical Administration Duties

medical administration dutiesYou used to love going to work, but lately all you can think about during your daily commute is, “How can I get a better job?”

You need a career that combines your natural skills and talents, makes you excited to get out of bed in the morning and still leaves plenty of time for you to see your family at the end of the day. Consider leveraging your office administration experience in the booming healthcare field.

You’d like to put your office administration skills to use in the booming healthcare field. Becoming a medical administrative assistant could be the perfect solution. But what does that really entail?

The answer might surprise you. Medical administration duties can range from data entry and insurance billing to taking X-rays and assisting in patient care. We combed through government information and job-analysis data to identify some of the most common medical administration duties. Keep reading to see if this sounds like the career you’ve been seeking!

Medical administration duties you can expect

Medical administration assistants, sometimes called medical secretaries, never have a dull day on the job. A successful medical admin will be flexible, organized and able to tackle a variety of tasks on any given day.

Their most common job duties include scheduling appointments, billing and coding, working with insurance companies, preparing electronic health records and manning the front desk of a medical office. But it’s not all office work – a medical admin may also be asked to help with any basic care so the doctor can focus on tending to larger patient issues.

Medical administration skills in highest demand

This wide array of job duties means there are plenty of different skills in demand for medical administrative assistants. We used real-time job analysis software from to examine more than 80,000 medical admin jobs posted over the past 12 months.*

This data helped us identify the top 10 skills employers are seeking in medical administrative assistants. Here’s what we found:

  • Administrative support
  • Scheduling
  • Appointment setting
  • Front office
  • Patient care
  • Medical terminology
  • Data entry
  • Office equipment
  • Medical billing/coding
  • Electronic medical records

This wide range of desirable skills reflects the wide variety of workplaces that employ medical administrative assistants. You’ll be able to choose the career setting that best matches your skills and interests, including physicians’ offices, dentists’ offices, hospitals, nursing homes and outpatient care centers.

Whether you’d prefer the hustle and bustle of a hospital or the steady pace of a small clinic, the medical administration field is filled with opportunities to find a work environment that’s a great fit for you.

Service with a smile

Being a successful medical administrative assistant takes more than just technical skills. Excellent customer service and a desire to serve and support others are at the heart of this rewarding career.

FACT: Medical administration jobs are projected to increase by 22 percent through 2022.

Medical administration is similar to other healthcare professions in that your primary goal is to provide the best possible care for patients. That patient care begins at the front desk. A medical admin’s duties may include advocating for a patient with their insurance company, calming an anxious patient who’s waiting for the doctor or fine-tuning a clinic’s schedule to allow a patient to be seen ASAP.

Medial admins are also responsible for maintaining a patient’s privacy through basic confidentiality and HIPPA standards. and for communicating important scheduling and billing information to patients.

A job in medical administration is the perfect combination of interacting with others, delivering outstanding patient care and leveraging your organization skills to keep the clinic running smoothly.

Paid for professionalism

Medical administrative assistants are far more than a secretary, and they have the salary and advancement opportunities to show for it. The median wage for medical admins was $32,240 in 2014, according to the U.S. Department of Labor (DOL).** What’s even more exciting is the DOL projects medical admin jobs to increase by more than 22 percent through 2022, which is more than twice the average growth for all occupations.

A medical admin’s specific skill set and knowledge of medical terminology also puts them in the perfect position to advance into other rewarding healthcare careers, such as health services management.

Are you destined for medical administration?

Now you know all about medical administration duties and the skills needed to complete them. This rewarding healthcare career could be the perfect opportunity to put your best talents to use in the workforce—all while leaving you with enough time energy to enjoy your family at the end of the day.

So what do you think? Is medical administration your new career path? Learn more about which medical admin work environment best suits you!

* (analysis of 80,208 medical admin job postings, Aug. 01, 2014 – Jul. 31, 2015)
**Salary data represents national, averaged earnings for the occupations listed and includes workers at all levels of education and experience. This data does not represent starting salaries and employment conditions in your area may vary.

Ashley Brooks

Ashley is a freelance writer for Collegis education who writes student-focused articles on behalf of Rasmussen College. She believes in the power of words and knowledge and enjoys using both to encourage others on their learning journeys

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This piece of ad content was created by Rasmussen College to support its educational programs. Rasmussen College may not prepare students for all positions featured within this content. Please visit for a list of programs offered. External links provided on are for reference only. Rasmussen College does not guarantee, approve, control, or specifically endorse the information or products available on websites linked to, and is not endorsed by website owners, authors and/or organizations referenced. Rasmussen College is a regionally accredited private college and Public Benefit Corporation.

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