Rasmussen College Wins Innovative Technology Award for Tutoring Program

By Jennifer Pfeffer on 03/18/2015

Rasmussen College Wins Innovative Technology Award for Tutoring Program The Rasmussen College tutor program won the Innovative Use of Technology Award at the National College Learning Center Association’s (NCLCA) annual conference in Albuquerque, New Mexico in October. NCLCA is focused on academic support and learning center professionals.

The college received the award for its innovative technology resulting in better student learning, as well as increasing student engagement. The college’s program is unique in that it is able to certify tutors and use technology to consistently hire, manage and train its tutors across all campuses nationwide.

“We were recognized for not just how we tutor online but how we schedule and track online appointments, and how we facilitate and give webinars online,” said Jon Mladic, Rockford campus associate dean of learning services. “The biggest factor for us was how we use our technology to increase consistency with our tutor processes from campus to campus.”

Mladic said he was stunned and surprised, but extremely proud the college received the award.

“To make everything run smoothly, it really involves every one of the team members,” Mladic said. “It really was a team accomplishment.”

The college’s tutor program has been given a facelift since it originally began in April. The online tutor training course was written a couple years ago and it has since been updated to include video and interactive and engaging activities. Additionally, the program offers a quarterly series of tutor training webinars. The webinars engage other tutors live online, allow screen share capability, and offer opportunities to take part in multiple polls and chats.

“Our tutors are great students and always want to learn more, even if they don’t need it for their certification,” Mladic said.

Lastly, Brainfuse—the online tutoring platform—has added video and audio options, and tutors can share screens and verbally talk with students. Mladic has learned students are interested in not just content from tutors, but a peer-to-peer connection, which the platform allows.

Rasmussen College students are using tutors more and more each quarter, and its online tutoring offerings (which started last spring) went from 1.6 percent total usage last spring to its current standing of 25 percent total usage. Now, students are more comfortable connecting with tutors online, and due to the intense training the tutors receive, they are also more comfortable working with students online.

The use of students using tutors has resulted in better retention and student success. The tutors help students not only learn content but to foster independent thinking and become a better student. If you are interested in becoming a tutor or receiving tutoring, reach out to your student advisor.

Request More Information

There are some errors in the form. Please correct the errors and submit again.

Contact Information

Email Address

There is an error in email. Make sure your answer has:

An "@" symbol
No spaces
A suffix such as ".com", ".edu", etc.

Phone Number

There is an error in phone number. Make sure your answer has:

10 digits
No dashes, slashes or spaces
No country code (e.g. "1" for USA)
No numbers starting with "0" or "1"

I agree to receive text messages from Rasmussen University. See full disclosure below.

ZIP Code

There is an error in ZIP code. Make sure your answer has only 5 digits.

Employment Information (Optional)

We offer tuition savings for many employers—see if yours is one of them.

Corporate Employer Selected Employer Name

Please enter Corporate Employer.

Can’t find your employer? Select "Other Employer Not In List" or "Not Employed".

Program Preferences

Area of Study

Please choose a School of study.

Program

Please choose a program.

Credential

Please choose a degree.

Do you have potential transfer credits?

Yes

I'd like to find out

By submitting this form by clicking “Submit”, you are providing your signature and your express written consent, and hereby agree to receive information via electronic means, which may include a telephone system, an automated dialing system, a recorded message device, soundboard technology, over-the-top messaging, voice messages, and/or email about upcoming courses, recruitment events, newsletters, and other resources from Rasmussen University. This consent is not a condition of enrollment or purchase.

If you opted in to text messaging, message and data rates may apply; the frequency of messages may vary. Carriers are not liable for delayed or undelivered messages. You may withdraw your consent at any time. Reply STOP to unsubscribe, text HELP or call 888-5-RASMUSSEN for immediate assistance.

Please refer to our privacy policy, terms, or contact us for more details.