About the author
Jan McCartney, MLIS from The Florida State University is a librarian at Rasmussen University in Ocala, Fla. She has worked in the field of Library Science and Information Studies for over 10 years. Jan McCartney also has a Bachelor’s in Elementary Education from Saint Leo University. Jan’s special interest focuses on providing reference services in virtual environments. Her personal mission is to “Surpass students and patrons’ expectations by providing thought-provoking library services.”
